This policy explains how Marketing Agntcy (a product of Creative Agntcy, an Intentional Momentum Benefit Corporation company) collects, uses, and protects information you provide when purchasing a VisIQ Search Readiness Audit.
1. Who We Are
VisIQ is a product of Marketing Agntcy, operated by Creative Agntcy under Intentional Momentum Benefit Corporation, based in Atlanta, Georgia, USA.
For privacy-related questions or requests: privacy@creativeagntcy.com
2. What We Collect
When you purchase a VisIQ report, we collect:
- Name — to personalize your report
- Email address — to deliver your report and provide order confirmation
- Website URL — the site being audited
- Platform type — if provided, to contextualize audit findings
- Client name — if provided, for agency use cases
- Payment information — processed and stored by Stripe. We never see or store your card number.
We do not collect any data from your website beyond what is publicly accessible at the URL you provide.
3. How We Use Your Information
Transactional use (no consent required):
- Delivering your VisIQ report via email and secure portal link
- Order confirmation and support
- Fraud prevention and security
Marketing use (only with your consent):
- If you opted in during checkout, we may send you product updates, tips on search readiness, and occasional offers from Marketing Agntcy
- You can unsubscribe at any time via the link in any email we send
4. Data Retention
We retain your order information (name, email, URL, report token, scores) for 2 years for business records and support purposes. Marketing preferences are retained until you withdraw consent.
To request earlier deletion, email privacy@creativeagntcy.com.
5. Data Sharing
We do not sell your personal information. We share data only with:
- Stripe — for payment processing (Stripe Privacy Policy)
- Resend — for transactional email delivery
- Supabase — for secure data storage
All service providers are contractually required to protect your data and are prohibited from using it for their own purposes.
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the right to:
- Access — request a copy of the data we hold about you
- Rectification — correct inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — request we limit how we use your data
- Portability — receive your data in a machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — for marketing, at any time
To exercise any of these rights, email privacy@creativeagntcy.com. We will respond within 30 days.
7. Your Rights (CCPA — California Residents)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Delete your personal information (subject to certain exceptions)
- Opt out of sale — we do not sell personal information
- Non-discrimination — we will not discriminate against you for exercising your rights
To submit a CCPA request, email privacy@creativeagntcy.com.
8. Security
We use industry-standard security practices including encrypted connections (HTTPS), access controls, and secure cloud infrastructure. Reports are stored at token-gated URLs — only someone with your unique link can access your report.
9. Cookies
VisIQ does not use tracking cookies. We use session-level cookies only for security (CSRF protection). No third-party analytics cookies are set on this site.
10. Changes to This Policy
We may update this policy as our product evolves. Material changes will be communicated via email to customers with active orders. Continued use of VisIQ after changes constitutes acceptance of the updated policy.
11. Contact
For privacy questions, data requests, or concerns:
Marketing Agntcy / Creative Agntcy
Intentional Momentum Benefit Corporation
Atlanta, Georgia, USA
privacy@creativeagntcy.com